Our General Terms & Conditions
1. All offers and deliveries are subject to these mutually accepted terms and conditions of delivery and payment. By placing an order or accepting a delivery, the customer acknowledges these terms and conditions. Any deviating terms and conditions set out by the customer which are not confirmed in writing by us shall not apply.
All offers and prices are subject to change. Prices are subject to VAT. The minimum order value for “ex stock” prices is € 600 plus VAT. The “free delivery” prices listed apply as of a minimum quantity of 450 kg.
Payment is due net cash within 10 days of the invoice date. Advance payment is required for a customer’s first order. Deliveries on open account are subject to credit insurance. If the buyer falls into arrears, then Section 288 of the German Civil Code applies, in accordance with which the assertion of further rights is reserved.
Unless otherwise stated, the invoice date is the same as the date on which the goods are dispatched or collected. Our deliveries, including deliveries with no carriage charges, are at the buyer’s expense and risk.
We reserve the right to change recipes, countries of origin et cetera.
2. Complaints relating to obvious defects must be made immediately after handover of the goods. Complaints must be made in writing or by telephone. The buyer undertakes to store the goods properly and in accordance with our instructions. Any complaints received later shall not be valid. The provisions of Paragraphs 377 and 378 of the German Commercial Code are not affected.
3. Until such time as all receivables arising from the business relationship are paid, we retain the title to our goods. If the goods are processed, this retention of title is extended to the effect that it is agreed that the title to the new product shall be transferred to the seller, who accepts this transfer of title. In the normal course of business, the buyer is entitled to resell the goods; it surrenders all claims arising from the resale of the goods subject to reservation of title to the amount of the total receivables of the seller, who accepts this surrendering of claims. Until such time as the goods are paid for in full, they may not be pledged or given by way of security.
In the event of strikes, acts of God, disruption to operations or other circumstances for which we are not to blame or which we could not have anticipated, we shall be entitled to postpone deliveries for as long as is made necessary by such circumstances. In such cases we shall notify the buyer immediately and we shall also be entitled to withdraw from the contract. Such a withdrawal shall not entitle the buyer to claim for damages. We shall refund any payments already made by the buyer immediately.
If the buyer falls into payment arrears and fails to respond to reminders, we shall be entitled to withdraw from the contract. In such cases we expressly reserve the right to further claims.
4. The place of fulfilment for deliveries and payment, if both parties are merchants, and irrespective of the value of a claim, is Hamburg-Altona District Court. Should any individual provision in these terms and conditions become ineffective, this shall not affect the effectiveness of the other provisions.
Note: the English-language information provided here is a translation of the German original (Impressum), which remains solely binding.
Last updated 01 December 2023
VAT no.: DE 811 193 104